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MoEngage

Member EngagementMessaging & CommunicationAnalytics & IntelligenceCommunity NotificationsDirect & In-App MessagingEngagement & Retention TrackingMarketing Automationcontact

MoEngage is a customer engagement platform that community-led organizations use to communicate with their members across multiple channels including push notifications, email, SMS, and in-app messaging. Community builders leverage its AI-powered segmentation to send targeted updates about events, content, and member activities. The platform's real-time analytics help community managers understand member engagement patterns and optimize their outreach strategies.

Used by Organizations

SoundCloudSoundCloud
PoshmarkPoshmark
AudiomackAudiomack

Founded

2011

Team Size

878

0%

Funding

Series E+

$297.5M total

Monthly Traffic

1,840,000

8%

Key Features

  • Cross-channel messaging
  • AI-powered personalization
  • Real-time analytics
  • Behavioral segmentation
  • Automated campaigns

Use Cases

Member Notification Management

Send targeted push notifications and messages to community members about new posts, events, or relevant discussions based on their interests and activity patterns

Event Promotion & Follow-up

Create automated campaigns to promote upcoming community events and send personalized follow-up messages to attendees with relevant resources or next steps

Member Onboarding Journeys

Design automated welcome sequences that guide new community members through key features, introduce them to relevant groups, and encourage early engagement

Re-engagement Campaigns

Use behavioral data to identify inactive members and send personalized messages to bring them back into community discussions and activities

Community Analytics & Insights

Track member engagement patterns, message performance, and community growth metrics to optimize communication strategies and improve retention

Target Users

community managersmarketing managersproduct ownersgrowth managers

Tags

member-engagementmessagingnotificationsanalyticspersonalizationautomationcross-channelai-powered