Helper.gg

Messaging & Communication

Platform Add-Ons

Community Notifications

Chat Platform Extensionsfreemium

Helper.gg is a Discord bot that transforms community support by creating organized ticket systems for member inquiries, technical help, and moderation workflows. Community managers can handle all support requests through a centralized web panel, with features like automatic language translation for international communities, AI assistance, and comprehensive ticket logging. The tool is specifically designed for Discord communities that need structured support processes beyond basic chat channels.

Used by Organizations

Creavite

DedicatedMC

Gemini Network

Founded

2023

Funding

Venture

Key Features

•Web panel management
•Automatic language translation
•AI-powered assistance
•Unlimited ticket logging
•Custom permissions and roles

Use Cases

Member Support Hub

Create organized ticket channels for members to request technical help, report issues, or ask questions privately, replacing chaotic DMs with structured support workflows

Moderation Workflow

Handle community violations, appeals, and disputes through private ticket channels that maintain records and allow multiple moderators to collaborate on resolutions

Multilingual Community Support

Use automatic language translation to provide support to international community members who speak different languages, breaking down communication barriers

Event and Partnership Inquiries

Set up dedicated ticket categories for sponsor inquiries, partnership requests, event submissions, and other business-related community communications