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Astronaut

Messaging & CommunicationPlatform Add-OnsDirect & In-App MessagingChat Platform Extensionscontact

Founded

2023

Team Size

21

11%

Funding

Venture

0

Monthly Traffic

36

93%

Key Features

  • Auto-routing to team members
  • CRM integration
  • Response time tracking
  • Conversation context preservation
  • Team collaboration tools

Use Cases

Telegram Community Support

Route member support requests in Telegram communities to the right team members and track resolution status

Multi-Team Support Coordination

Enable multiple moderators and community managers to collaborate on member inquiries without losing context

Support Metrics Tracking

Monitor response times, resolution rates, and member satisfaction scores for community support operations

CRM Integration for Communities

Sync Telegram conversations with community member profiles and engagement history in your CRM system

Target Users

community managerscommunity support teamstelegram community adminscustomer success teams

Tags

telegram-supportcustomer-supportteam-collaborationresponse-automationcrm-integration