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GoHighLevel

Membership & PaymentsMarketing & GrowthAutomation & AIMembership ManagementSubscription & Recurring BillingMarketing AutomationWorkflow Automationfreemium

GoHighLevel is a comprehensive business automation platform that community builders primarily use for managing member onboarding sequences, nurturing inactive members back to engagement, and automating follow-up workflows across email, SMS, and social channels. While not purpose-built for communities, it serves community organizations that need sophisticated member lifecycle automation, payment processing for memberships, and multi-channel communication tools. The platform's strength lies in creating complex automated workflows that can segment members based on engagement levels and trigger personalized re-engagement campaigns.

Used by Organizations

KeepfulKeepful
ChurchCandyChurchCandy
A
Active Solutions
P
PLUSPLUS Media

Founded

2015

Team Size

729

4%

Funding

PRIVATE EQUITY

$60.0M total

Monthly Traffic

12,040,000

13%

Key Features

  • Multi-channel automation workflows
  • CRM with pipeline management
  • Payment processing and invoicing
  • AI-powered conversation management
  • Membership site creation

Use Cases

Automated Member Onboarding

Create multi-step email and SMS sequences to welcome new members, guide them through community features, and ensure they complete key onboarding actions like profile setup and first engagement

Member Re-engagement Campaigns

Set up automated workflows to identify inactive members and trigger personalized re-engagement campaigns via email, SMS, or social media to bring them back to the community

Membership Payment Management

Handle recurring membership billing, payment processing, and automated dunning sequences for failed payments while triggering membership status changes in your community platform

Event Registration and Follow-up

Automate event promotion, registration confirmation sequences, reminder campaigns, and post-event follow-up workflows to maximize attendance and engagement

Target Users

community managerscommunity operations managersmembership business ownerscreator economy builders

Tags

marketing-automationmember-onboardingcrmemail-marketingsms-automationworkflow-automationpayment-processinglead-nurturing