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Klaviyo

Messaging & CommunicationEmail & Newsletter Platformsfreemium

Klaviyo is primarily an e-commerce marketing platform that community builders adapt for member communication and engagement. Community managers use it to send personalized newsletters, onboarding email sequences, event announcements, and SMS updates to their members. While not purpose-built for communities, its advanced segmentation and automation capabilities help community leaders nurture member relationships and drive engagement through targeted messaging campaigns.

Founded

2012

Team Size

2,821

1%

Funding

EXITED

$1124.5M total

Monthly Traffic

7,192,000

10%

Key Features

  • AI-powered campaign creation
  • Advanced segmentation
  • Email and SMS automation
  • Customer data platform
  • Real-time personalization

Use Cases

Member Newsletter Management

Send regular community newsletters with personalized content based on member interests, engagement levels, and community participation

New Member Onboarding

Create automated email sequences to welcome new community members, introduce them to resources, and guide them through initial engagement steps

Event Promotion and Follow-up

Promote community events through targeted email and SMS campaigns, send reminders, and follow up with attendees post-event

Member Engagement Campaigns

Use behavioral data to send personalized re-engagement campaigns to inactive members and celebrate milestones with active community participants

Target Users

community managerscommunity marketerscommunity leadscreator economy builders

Tags

email-marketingsms-marketingmember-communicationautomationsegmentationnewslettersengagement