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Appcues

Member EngagementAutomation & AIOnboarding & WelcomeWorkflow Automationfreemium

Appcues helps community builders create personalized in-app experiences, tooltips, and guided tours within their community platforms and mobile apps. Community managers use it to onboard new members, drive feature adoption, and guide users to key engagement actions like joining discussions, attending events, or completing profile setup. The platform's AI-powered engine delivers contextual messages based on member behavior to improve retention and engagement.

Founded

2013

Team Size

71

1%

Funding

Series B

$54.4M total

Monthly Traffic

124,800

0%

Key Features

  • •In-app messaging and tooltips
  • •AI-powered user experience engine
  • •Cross-platform messaging (web and mobile)
  • •Behavioral targeting and segmentation
  • •Analytics and conversion tracking

Use Cases

New Member Onboarding

Create guided tours and tooltips to help new community members complete their profiles, understand platform features, and find their first discussion or group to join

Feature Adoption for Community Features

Drive adoption of new community features like events, direct messaging, or premium content through contextual in-app prompts and announcements

Member Re-engagement

Target inactive members with personalized messages encouraging them to return to discussions, check new content, or participate in upcoming events

Community App User Experience

Improve mobile community app experiences with contextual messaging, progress indicators, and guided flows for key member actions

Target Users

community managersproduct managerscommunity platform developersmember experience specialists

Tags

member-onboardinguser-experiencein-app-messagingmember-engagementfeature-adoptionretentionmobile-communityguided-tours

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