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UserEvidence

Member EngagementAnalytics & IntelligenceAdvocacy & Ambassador ProgramsCommunity CRM & Intelligenceenterprise

UserEvidence helps community managers at B2B companies organize and scale their customer advocacy programs by managing testimonials, case studies, and reference customers in one centralized platform. The tool enables community teams to match the right advocates with prospects based on industry and use case, while preventing advocate burnout through coordinated outreach. It includes a private community feature for engaging top advocates and uses AI to automate the collection and verification of customer proof.

Used by Organizations

GongGong
SuperhumanSuperhuman
VantaVanta
TrellixTrellix
AbsorbAbsorb
JasperJasper
CoupaCoupa
C
CureMint

Founded

2020

Team Size

59

2%

Funding

Series A

$21.0M total

Monthly Traffic

39,250

14%

Key Features

  • AI-powered advocate matching
  • Third-party verification of customer proof
  • Private advocate community spaces
  • Automated testimonial collection
  • Customer advocacy coordination

Use Cases

Advocate Program Management

Coordinate which community members get asked for testimonials and when, preventing advocate burnout while scaling customer proof collection across your community.

Member-to-Prospect Matching

Use AI to match prospects with similar community members based on industry, use case, and context for more effective reference calls and testimonials.

Private Advocate Community

Create an invite-only space for your most engaged community members to provide deeper feedback, participate in product development, and maintain ongoing collaboration.

Customer Proof Automation

Automate the collection and organization of community member success stories, reviews, and case studies to support sales teams and marketing efforts.

Community Impact Measurement

Track how community-generated testimonials and references impact sales deals and marketing campaigns to demonstrate community ROI.

Target Users

customer marketing managerscommunity managerscustomer advocacy managersproduct marketers

Tags

customer-advocacymember-testimonialsreference-managementb2b-communitiesadvocate-programscustomer-proofcommunity-analyticsmember-matching