Back to Directory
Twilio logo

Twilio

Messaging & CommunicationSMS & Push Notificationsfreemium

Twilio provides programmable communications APIs that community platforms and tools integrate to send SMS notifications, voice calls, and email messages to members. Community builders use Twilio's infrastructure to power automated member notifications, event reminders, verification codes for secure member authentication, and direct messaging features within their community platforms. The APIs enable communities to reach members across multiple channels and build custom communication workflows.

Used by Organizations

RedditReddit

Founded

2008

Team Size

6,567

0%

Funding

EXITED

$933.3M total

Monthly Traffic

5,990,000

21%

Key Features

  • •SMS/MMS messaging API
  • •Voice calling API
  • •Email delivery API
  • •Phone number verification
  • •Global infrastructure

Use Cases

Member notification system

Send automated SMS and email notifications for new posts, event updates, and community announcements

Event reminders and updates

Automatically message members about upcoming community events, schedule changes, or last-minute updates

Member verification and onboarding

Send verification codes via SMS or voice calls to authenticate new member signups and secure accounts

Direct member communication

Enable community moderators to send direct SMS or voice messages to members for urgent matters

Community platform integration

Power the messaging functionality within custom community platforms and member portals

Target Users

community platform developerscommunity managersdeveloper advocatestechnical community leads

Tags

messagingnotificationssmsemailvoiceapiinfrastructureauthenticationdeveloper-tools

Similar Tools

Knock

AI-native messaging platform for sending automated community notifications across email, SMS, push, and in-app channels.

Pushwoosh

Mobile push notification and omnichannel messaging platform for member engagement, event reminders, and retention

Infobip

Enterprise communication platform that community builders use for multi-channel member notifications and messaging

Airship

Mobile-first customer engagement platform for community onboarding, retention campaigns, and cross-channel messaging.

CometChat

SDK and API platform that adds real-time chat, voice/video calls, and AI agents to community platforms

Klaviyo

AI-powered email and SMS marketing platform that community builders use for member newsletters and engagement campaigns