Talkwalker
Analytics & IntelligenceCommunity AnalyticsSentiment AnalysisenterpriseTalkwalker is a comprehensive social listening and media monitoring platform that helps community managers track conversations about their brand, members, and industry across social media channels. Community builders use it to monitor member sentiment, identify trending topics within their communities, track the impact of community campaigns, and respond quickly to potential reputation issues. The platform's AI-powered insights help community teams understand what resonates with their audience and measure the broader social impact of their community initiatives.
Used by Organizations
University of SydneyFounded
2008
Team Size
168
12%
Funding
Seed
$5.9M total
Monthly Traffic
382,700
4%
Key Features
- •Real-time social listening
- •AI-powered sentiment analysis
- •Crisis detection and alerts
- •Competitive benchmarking
- •Custom dashboards and reports
Use Cases
Community Sentiment Monitoring
Track what members and the broader public are saying about your community brand across social platforms to gauge satisfaction and identify areas for improvement
Crisis Management and Response
Monitor for potential community issues or negative sentiment in real-time and respond quickly before problems escalate
Competitive Community Intelligence
Track competitor communities and industry conversations to identify opportunities and benchmark your community's performance
Content Strategy Optimization
Analyze which topics and content types generate the most positive engagement from your community members across different platforms
Influencer and Advocate Identification
Discover community members and external advocates who are actively promoting your brand or community to expand your reach
Target Users
Tags
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