Brand24
Analytics & IntelligenceCommunity AnalyticsSentiment AnalysisfreemiumBrand24 helps community builders track conversations about their community, brand, or topics across 25+ million online sources including forums, social media, and review sites. Community managers use it to monitor member sentiment, track brand reputation across platforms, identify potential crises or opportunities, and discover what topics their audience is discussing. The AI-powered sentiment analysis and real-time alerts help community teams respond quickly to both positive advocacy and potential issues.
Used by Organizations
Uber
IntelFounded
2010
Team Size
99
3%
Funding
EXITED
$0.4M total
Monthly Traffic
255,800
11%
Key Features
- •AI sentiment analysis
- •Real-time monitoring across 25M+ sources
- •Customizable alerts and notifications
- •Automated reporting and insights
- •Hashtag and influencer tracking
Use Cases
Community Sentiment Monitoring
Track how members and the broader audience feel about your community brand across social platforms, forums, and review sites to identify advocacy opportunities and address concerns quickly
Crisis Detection & Response
Set up real-time alerts for negative mentions or unusual spikes in community discussions to catch potential issues early and respond before they escalate
Competitive Community Analysis
Monitor competitor communities and industry discussions to understand member preferences, identify content gaps, and discover opportunities for community growth
Member Advocacy Identification
Find community champions and brand advocates by tracking positive mentions and engagement to recognize loyal members and amplify their voices
Target Users
Tags
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