Hootsuite
Messaging & Communication
Analytics & IntelligenceCommunity NotificationsCommunity AnalyticsEngagement & Retention TrackingfreemiumCommunity managers use Hootsuite to maintain consistent social media presence across platforms like Discord, Facebook, LinkedIn, and Twitter where their communities are active. The platform's unified inbox helps manage member interactions and comments in one place, while social listening features allow tracking of community mentions and sentiment across the web. Analytics help prove the ROI of community social media efforts and identify trending topics that resonate with members.
Used by Organizations
SoundCloud
The British Museum
UNESCOFounded
2000
Team Size
1,678
1%
Funding
Venture
$450.0M total
Monthly Traffic
2,143,000
4%
Key Features
- •Multi-platform posting
- •Unified social inbox
- •Social listening
- •Analytics and reporting
- •Content scheduling
Use Cases
Cross-platform community content
Schedule and publish community announcements, events, and content across multiple social platforms where members are active
Member engagement management
Monitor and respond to community member comments, mentions, and messages from a unified inbox across all social channels
Community sentiment tracking
Use social listening to track mentions of the community, monitor sentiment, and identify potential issues before they escalate
Community growth analytics
Measure community social media performance, track follower growth, and prove ROI of social community initiatives with detailed reporting
Target Users
Tags
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