Whatfix
Member Engagement
Automation & AIOnboarding & WelcomeWorkflow AutomationenterpriseWhatfix is an AI-powered digital adoption platform that helps community managers create contextual, in-app guidance for members navigating community platforms and tools. Community builders can use it to reduce member onboarding friction, provide just-in-time support within their community software, and analyze how members engage with different features. The platform is particularly valuable for communities using complex enterprise tools like CRMs, learning management systems, or custom community platforms where members need guided assistance.
Founded
2010
Team Size
1,117
3%
Funding
Series E+
$297.2M total
Monthly Traffic
143,900
21%
Key Features
- •AI-powered contextual guidance
- •No-code interactive walkthroughs
- •Usage analytics and insights
- •Multi-application support
- •Role-based training paths
Use Cases
Member Platform Onboarding
Create interactive walkthroughs to help new community members navigate complex community platforms, reducing support tickets and time-to-value
Feature Adoption Support
Guide existing members through new community features or platform updates with contextual in-app assistance
Self-Service Member Support
Provide instant help and guidance within community tools, reducing the need for moderator intervention and support requests
Community Software Training
Train community team members and power users on new tools or workflows with hands-on, in-application guidance
Target Users
Tags
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