UserVoice

Member Engagement

Analytics & Intelligence

Community Analytics

Community CRM & Intelligenceenterprise

UserVoice helps community builders centralize member feedback and feature requests into a structured intelligence platform. Community managers can create feedback portals where members submit ideas, vote on priorities, and track development progress, while the platform aggregates insights to identify trending needs and communication gaps. The tool is particularly valuable for product-focused communities that need to demonstrate they're listening to member input and closing the feedback loop with transparent updates on what's being built.

Founded

2007

Team Size

Funding

EXITED

$11.6M total

Monthly Traffic

876,800

Key Features

•Centralized feedback portal
•Customer intelligence analytics
•Feedback aggregation and deduplication
•Progress tracking and communication
•Customer segmentation

Use Cases

Community Feedback Portal

Create a dedicated portal where community members can submit feature requests, vote on priorities, and see what's being worked on

Member Insight Aggregation

Collect and analyze scattered member feedback from Discord, forums, and support channels to identify trending needs and pain points

Community Roadmap Transparency

Share development progress with members and demonstrate how their feedback influences community platform improvements

Member Engagement Measurement

Track which members are most engaged with providing feedback and use insights to improve overall community participation

Target Users

community managersproduct managerscommunity opsdeveloper advocates

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