Twist

Messaging & Communication

Automation & AI

Direct & In-App Messaging

Integrations & Connectorsfreemium

Twist is a thread-based messaging platform designed for asynchronous communication, making it valuable for community teams managing global member bases across different time zones. Unlike real-time chat platforms, Twist organizes conversations in persistent threads and channels, allowing community managers to maintain context and reduce notification fatigue. The platform's focus on async communication helps community teams provide thoughtful responses to member inquiries without the pressure of instant replies.

Founded

2011

Team Size

Funding

Series A

$6.0M total

Monthly Traffic

116,300

Key Features

•Thread-based conversations
•Async-first design
•Channel organization
•Smart notifications
•Message history

Use Cases

Community Team Coordination

Enable community managers across time zones to collaborate on member support and strategy without real-time pressure

Organized Member Discussions

Create structured channels for different community topics while maintaining conversation context through threads

Knowledge Preservation

Build searchable archives of community decisions and discussions that new team members can reference during onboarding

Target Users

community managerscommunity team leadsremote community coordinators

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