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Sprout Social

Messaging & CommunicationAnalytics & IntelligenceCommunity NotificationsCommunity Analyticspaid

Sprout Social is a comprehensive social media management platform that community builders use to manage their community's social presence across multiple platforms. Community managers can schedule content, respond to member messages through a unified inbox, track engagement analytics, and monitor conversations about their community. The platform's AI-powered tools help streamline community engagement and customer service workflows, making it valuable for communities that rely heavily on social media for member communication and growth.

Used by Organizations

Denver NuggetsDenver Nuggets
University of PennsylvaniaUniversity of Pennsylvania
Chicago BullsChicago Bulls
Marquette UniversityMarquette University

Founded

2009

Team Size

1,793

0%

Funding

EXITED

$125.4M total

Monthly Traffic

1,638,000

11%

Key Features

  • •Unified social inbox
  • •Content scheduling and planning
  • •Social media analytics
  • •AI-powered engagement tools
  • •Social listening and monitoring

Use Cases

Community Content Scheduling

Schedule announcements, events, and member-generated content across multiple social platforms to maintain consistent community presence

Member Engagement & Support

Use the unified inbox to respond to member questions, comments, and DMs across all social platforms from one dashboard

Community Growth Analytics

Track social media performance metrics to understand which content drives the most engagement and community growth

Social Listening for Community Insights

Monitor conversations and mentions about your community to identify trends, feedback, and opportunities for engagement

Target Users

community managerssocial media managersmarketing managerscustomer support teams

Tags

social-media-managementcontent-schedulingmember-engagementsocial-analyticscommunity-communicationmulti-platformsocial-listeningcustomer-care

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