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SocialLadder

Member EngagementMarketing & GrowthAdvocacy & Ambassador ProgramsReferral & Growth Programsenterprise

SocialLadder is an end-to-end brand ambassador management platform designed for community builders who want to turn their customers into active advocates and ambassadors. The platform combines community features with advocacy tools, allowing community managers to recruit brand fans, manage ambassador communications through CRM capabilities, launch challenges and campaigns, and track ROI through affiliate-style links and commission tracking. It's specifically built for brands looking to create customer-powered growth through authentic peer-to-peer engagement and user-generated content.

Used by Organizations

Kendra ScottKendra Scott
He Would Love FirstHe Would Love First
Mad RabbitMad Rabbit
G
Graduate Hotels
DripDropDripDrop
BeatBoxBeatBox
BODiBODi
BubbleBubble
RISE Brewing Co.RISE Brewing Co.
Disco PresentsDisco Presents
Olive and JuneOlive and June
UPTIME EnergyUPTIME Energy
Dutch Bros CoffeeDutch Bros Coffee
TradlandsTradlands
N
Nfinity

Founded

2014

Team Size

48

4%

Funding

Seed

$6.8M total

Monthly Traffic

17,430

41%

Key Features

  • Ambassador recruitment and onboarding
  • Multi-channel challenge management
  • CRM and communication tools
  • Affiliate tracking and commissions
  • Community engagement platform

Use Cases

Brand Ambassador Recruitment

Discover and recruit brand fans from existing customers using built-in recruiting tools, application widgets, and onboarding workflows to build a community of advocates

Community Challenge Management

Launch and manage engagement challenges across social platforms (TikTok, Instagram, Facebook) to drive user-generated content and community participation

Ambassador Communication Hub

Centralize all ambassador communications through CRM capabilities including one-on-one chat, mass messaging, SMS, email templates, and community message boards

Advocacy ROI Tracking

Track ambassador performance and revenue impact through affiliate-style links, commission tracking, and detailed analytics to measure community-driven growth

Customer-Powered Growth

Transform loyal customers into content creators and referral sources, reducing paid media spend through authentic peer-to-peer advocacy

Target Users

community managersbrand marketerscustomer advocacy managersgrowth marketers

Tags

brand-ambassadorscustomer-advocacycommunity-engagementuser-generated-contentreferral-marketinginfluencer-managementcustomer-loyaltycommunity-growth