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Slack

Community PlatformsMessaging & CommunicationChat & Messaging PlatformsDirect & In-App Messagingfreemium

Slack is a workplace communication platform that many community builders repurpose for hosting online communities. While not purpose-built for communities, it offers channels for organizing discussions by topic, direct messaging for member connections, and integrations with community tools. Community managers use Slack for creating member-only spaces, facilitating networking, hosting AMAs, and building intimate communities around shared interests or professional topics.

Used by Organizations

O
OpenAI
AnthropicAnthropic
NotionNotion
DuolingoDuolingo
SpotifySpotify

Founded

2009

Team Size

2,928

0%

Funding

EXITED

$982.8M total

Monthly Traffic

139,000,000

4%

Key Features

  • Channels and threads
  • Direct messaging
  • File sharing
  • App integrations
  • Video calls (huddles)

Use Cases

Community Workspace Creation

Create dedicated Slack workspaces for communities with topic-based channels, welcome channels, and member introductions

Member Networking and Direct Messages

Enable community members to connect privately through DMs and build relationships outside of public channels

Event Coordination and AMAs

Host live community events, AMAs, and discussions in real-time using channels and threads

Community Tool Integration Hub

Integrate community tools like calendars, surveys, and analytics platforms to centralize community operations

Knowledge Sharing and Resources

Share resources, files, and community knowledge through pinned messages, file sharing, and searchable conversation history

Target Users

community managerscommunity leadsmoderatorscommunity builders

Tags

messagingchatchannelscommunity-hostingmember-discussionsnetworkingintegrationsworkspace