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Sendbird

Messaging & CommunicationPlatform Add-OnsDirect & In-App MessagingIntegrations & Connectorscontact

Sendbird provides communication infrastructure APIs that community builders can integrate into their platforms to add native chat, video calls, and AI-powered customer support. While primarily serving enterprise clients, community platforms and social apps use Sendbird's APIs to build messaging features, moderate conversations, and provide member support through AI agents. The platform handles the technical complexity of real-time messaging at scale.

Used by Organizations

HingeHinge

Founded

2012

Team Size

286

0%

Funding

Series C

$220.9M total

Monthly Traffic

228,800

13%

Key Features

  • Real-time messaging APIs
  • Video calling infrastructure
  • AI customer support agents
  • Auto-moderation tools
  • Global scalability

Use Cases

Native Community Chat

Integrate real-time messaging directly into community platforms without building chat infrastructure from scratch

Video Events & Calls

Add video calling capabilities to community platforms for member networking, AMAs, and virtual events

AI-Powered Member Support

Deploy AI agents to handle common member questions and support requests in community platforms

Content Moderation

Use AI-powered tools to automatically moderate community conversations and flag inappropriate content

Target Users

platform developerstechnical community buildersenterprise community teams

Tags

messaging-apischat-integrationvideo-callingai-customer-supportdeveloper-tools