Sendbird provides communication infrastructure APIs that community builders can integrate into their platforms to add native chat, video calls, and AI-powered customer support. While primarily serving enterprise clients, community platforms and social apps use Sendbird's APIs to build messaging features, moderate conversations, and provide member support through AI agents. The platform handles the technical complexity of real-time messaging at scale.
Founded
2012
Team Size
286
0%
Funding
Series C
$220.9M total
Monthly Traffic
228,800
13%
Native Community Chat
Integrate real-time messaging directly into community platforms without building chat infrastructure from scratch
Video Events & Calls
Add video calling capabilities to community platforms for member networking, AMAs, and virtual events
AI-Powered Member Support
Deploy AI agents to handle common member questions and support requests in community platforms
Content Moderation
Use AI-powered tools to automatically moderate community conversations and flag inappropriate content
WhatsApp and social media chatbot platform for automating member support, FAQs, and community engagement
AI customer support platform that community teams can use to automate member support and FAQs
Email marketing platform for community newsletters, member onboarding sequences, and automated engagement campaigns
All-in-one community platform with forums, Q&A, knowledge base, and customer support tools for engagement

Multi-channel notification infrastructure for sending automated member communications via email, SMS, Slack, and in-app