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Forumbee

Community PlatformsMember EngagementAll-in-One PlatformsForums & Discussion BoardsGamification & Rewardspaid

Forumbee is a comprehensive community platform designed specifically for customer and employee engagement communities. It combines discussion forums, Q&A functionality, knowledge base management, and ideation tools to help community builders create self-service support communities that deflect tickets and increase product adoption. The platform includes built-in moderation tools, community analytics, and gamification features to drive member engagement and retention.

Used by Organizations

Girl ScoutsGirl Scouts
Cambridge Judge Business SchoolCambridge Judge Business School
Government of CanadaGovernment of Canada
Fox EntertainmentFox Entertainment

Founded

2012

Team Size

2

0%

Funding

Venture

0

Monthly Traffic

72,370

40%

Key Features

  • Discussion forums
  • Q&A system
  • Knowledge base
  • Ideation & feedback collection
  • Community analytics
  • Gamification
  • Moderation tools

Use Cases

Customer Support Community

Build a self-service community where customers can ask questions, get peer-to-peer support, and access help articles to reduce support tickets

Product Feedback & Ideation

Collect customer feedback, feature requests, and product ideas through dedicated ideation spaces with voting and prioritization

Employee Community

Create internal communities for employee collaboration, knowledge sharing, and company announcements

Knowledge Base Management

Publish and organize help articles, tutorials, FAQs, and company news in an integrated knowledge base

Target Users

community managerscustomer success managerssupport teamsemployee engagement leads

Tags

community-platformcustomer-supportforumsknowledge-basemember-engagementmoderationanalyticsgamification