Hotjar
Analytics & IntelligenceCommunity AnalyticsfreemiumHotjar provides heatmaps, session recordings, and user feedback tools that community builders can use to optimize their community websites and member portals. Community managers can see where members click, scroll, and drop off during onboarding, identify confusing navigation patterns, and understand which community features get the most engagement. The platform's surveys and user testing capabilities help gather member feedback on community UX improvements.
Founded
2014
Team Size
130
14%
Funding
Venture
0Monthly Traffic
861,200
14%
Key Features
- •Heatmaps
- •Session recordings
- •User surveys
- •Funnel analysis
- •User testing
Use Cases
Community Portal Optimization
Track how members navigate your community website to identify friction points in registration, onboarding, or accessing key resources
Member Onboarding Analysis
Use session recordings to see where new members get stuck during signup or first-time navigation of your community platform
Community Feature Usage
Analyze heatmaps to understand which community features (forums, events, resources) get the most engagement and optimize placement
Member Feedback Collection
Deploy surveys to gather direct feedback from community members about website usability and desired improvements
Target Users
Tags
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