SurveyMonkey
Events
Analytics & IntelligenceEvent Apps & Check-InCommunity AnalyticsEngagement & Retention TrackingfreemiumSurveyMonkey enables community builders to gather systematic feedback from members through surveys and forms. Community managers use it to measure member satisfaction, collect event feedback, conduct onboarding surveys, and track community health metrics like NPS scores. The platform's AI-powered survey creation and 500+ templates help streamline feedback collection workflows for community engagement and retention insights.
Used by Organizations
Gen Con
Golden State Warriors
Women's March GlobalFounded
1999
Team Size
1,392
Funding
EXITED
$907.0M total
Monthly Traffic
38,360,000
0%
Key Features
- •AI-powered survey creation
- •500+ expert templates
- •Skip logic and question piping
- •Real-time collaboration
- •200+ integrations
Use Cases
Member Satisfaction Tracking
Deploy NPS and satisfaction surveys to measure community health, track member sentiment over time, and identify areas for improvement in the community experience
Event Feedback Collection
Gather real-time feedback before, during, and after community events to improve future programming and measure event success
Community Onboarding Research
Survey new members about their experience joining the community, identify onboarding friction points, and optimize the welcome process
Member Needs Assessment
Conduct market research surveys within your community to understand member preferences, content interests, and feature requests for community development
Community Pulse Surveys
Run regular pulse surveys to monitor community engagement levels, detect early churn signals, and maintain ongoing dialogue with members
Target Users
Tags
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