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Scribe

Content & LearningKnowledge Base & Wikifreemium

Scribe automatically captures screenshots and generates step-by-step guides as users complete workflows, making it valuable for community teams who need to document onboarding processes, create member training materials, and build knowledge bases. Community managers use it to quickly create visual tutorials for platform navigation, membership setup, and community guidelines without manual screenshot and instruction writing. The tool integrates into community wikis and help centers to provide self-serve support resources.

Founded

2019

Team Size

318

9%

Funding

Series C

$131.8M total

Monthly Traffic

1,005,000

6%

Key Features

  • Automatic workflow capture
  • Visual step-by-step guides
  • Multi-format export (PDF, HTML, Markdown)
  • Company branding customization
  • Embeddable guides

Use Cases

Member Onboarding Documentation

Create visual step-by-step guides for new member registration, profile setup, and community platform navigation to reduce support tickets and improve onboarding experience

Community Training Materials

Document community processes like event registration, discussion posting, or feature usage to train moderators and educate members on best practices

Knowledge Base Creation

Build comprehensive help centers with visual guides for common member questions, reducing repetitive support requests and enabling self-service

Moderator Training

Create standardized training documentation for moderation workflows, content review processes, and community management tasks to ensure consistent practices across the team

Target Users

community managerscommunity operationsmoderatorsmember success teams

Tags

documentationonboardingtrainingknowledge-baseautomationvisual-guidesmember-support